Who we are
Webtance ("we", "us") runs webtance.com and fixes websites for HVAC companies. You can reach us any time at hassaan@webtance.com.
What we collect
When you ask for a free website check, we collect your website address, your first name and your email. If you choose to, you can also give us your mobile number and a short note about your site.
Like most websites, our web host keeps basic technical logs, such as IP address and browser type, to keep the site secure and running.
How we use it
We use your details to record and send your website video, to answer your questions, and to follow up about the check you asked for. We don't add you to a newsletter without asking first.
What we never do
We never sell or rent your details, and we never share them with other companies for their own marketing.
Who helps us run the service
Like every small business, we use a few trusted providers, such as our email service and our website host. They only handle your details so we can run this service, and only as much as they need to.
How long we keep it
We keep your details for up to 24 months after we last spoke, then delete them. If you want them deleted sooner, just ask.
Your choices
You can ask us to show you, correct or delete the details we hold about you. Every email we send has a way to stop further emails, and replying "stop" works too.
Cookies
This site doesn't use advertising or tracking cookies. If that ever changes, we'll update this policy first. You can block cookies in your browser settings at any time.
Changes to this policy
If we change this policy, we'll update the date at the top of this page.
Questions?
Email hassaan@webtance.com and you'll get a reply from a real person, usually within one business day.